Reference

Terms That Govern Your ster75 Account

These terms set out the rules for opening and using your ster75 account, including how deposits via bKash, Nagad, and Rocket are handled and what applies to your region.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal conditionsAccount suspension policyJurisdiction notice
ster75 Terms That Govern Your ster75 Account
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your payment data are handled with care at every step. When you deposit via bKash, Nagad, or Rocket, the transaction reference is logged against your account and verified before your wallet is credited. We do not store your mobile wallet PIN or banking credentials — those stay between you and your payment provider. Account data is retained for as long as your account is active and for the period required by applicable regulations after closure.

Data Retention

We keep your account records for the period required under applicable rules; you can request a summary of what we hold by contacting support.

Payment Verification

Every bKash, Nagad, and Rocket transaction is matched to a reference before your wallet balance changes — no manual override without verification.

Account Access

Login is protected by OTP verification sent to your registered mobile number; report any unrecognised login attempt to support immediately.

Term Change Notice

When we update these terms, we post the revised version here and note the change date; your continued use confirms acceptance.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. For account disputes or payment discrepancies involving bKash, Nagad, or Rocket, include your transaction reference when you write in — it speeds up the review.

Live Chat Open the chat widget from any page on ster75 to reach the support team directly for terms or account queries.
Email Support Send detailed terms or payment questions to our support email; include your account ID and transaction reference for faster handling.
Help Centre Our help centre covers common terms questions, account verification steps, and payment dispute procedures in one place.

Common Questions About These Terms

These questions cover what our terms mean for your account day to day — from eligibility and payments to how you can request changes or close your account.

Account eligibility depends on your local law and the regions where ster75 operates. If access is restricted in your jurisdiction, these terms do not grant you the right to use the platform.

Contact support with your bKash transaction reference and the amount sent. Our team will match it against our payment records and resolve the discrepancy, usually within one business day.

We update the terms on this page when our services change and note the revision date. Continued use of your account after an update means you accept the new version.

Send a data request to our support email with your account ID. We will provide a summary of the information we hold within the timeframe required by applicable rules.

Withdrawals are processed after identity verification is complete on your account. The amount is sent to the Nagad or Rocket number registered to your account — no third-party transfers.

Contact support via live chat or email and request account closure. Any remaining wallet balance will be returned to your registered bKash, Nagad, or Rocket number after verification.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.